What should I do when the owner of record passes away?

The process of effectuating transfers as a result of death varies by state and depends, in part, on whether or not the decedent died testate (with a will) or intestate (without a will). Please click here for additional information or contact the Hotline (1-888-766-6819) via phone or email for the appropriate instructions for the state in which the property is located.  Please note that payments may be temporarily suspended pending receipt of appropriate transfer documents.